Order timing
Orders are normally prepared in approximately 1–2 business days. After dispatch, estimated carrier transit is 4–6 business days; these periods are separate and are not guaranteed arrival dates.
Shipping charges and order details
Any free-shipping availability and every delivery charge are shown at checkout. Customers must provide a complete and accurate delivery address, email address, and telephone number before submitting an order.
Tracking and delivery concerns
Tracking is provided when available. For a delay, suspected loss, delivered-but-missing parcel, or damaged shipment, contact us with the order number, checkout email, tracking number, and clear photos of damage when relevant.
Restrictions
Some products or destinations may have service restrictions, and a carrier investigation can extend resolution time. We will explain the available next steps after reviewing the order information.
Domestic service details
Standard delivery within the United States is free. Service areas and any faster or alternate delivery choices are the options shown at checkout. The 1–2 business-day handling period starts only after payment authorization; it is separate from the estimated 4–6 business-day carrier journey after dispatch.
Business days are Monday through Friday and exclude federal holidays. Tracking can take time to update. Request an address correction before dispatch, since an incorrect address may cause delay or loss. Weekends, holidays, severe weather, peak demand, carrier interruptions, and events outside our control can extend estimates. Report a lost parcel, a delivered scan with no parcel found, damage, missing pieces, or a wrong shipment with the order and tracking numbers.
Email: tyaaliya5527@gmail.com
Mailing address: 347 SW Oak St, Portland, OR, 97204, United States
Phone: (971) 769-8679